Job Description
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Job Brief:
Position: General Manager
n Location: Tweed Heads, NSW
Job type: Full Time, 38 hours/week
n Salary range: AUD 120,*********,000
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The following is a job description for the role of Structural Engineer at SkyCiv Pty Ltd.
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Purpose: To test, verify, improve and assist the development of SkyCiv structural analysis and design software, under the core product values of SkyCiv.
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Main Goals: Verifi cation of software, assisting in structural engineering advice and using structural design experience to assist users through customer support..
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Reporting to: Development Team, CEO, CTO
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Responsibilities:
n Technical Support & Customer Assistance
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Provide expert guidance to users on structural analysis and design using SkyCiv software.
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Assist clients in troubleshooting technical issues and optimizing their workfl ow.
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Educate users on best practices and industry standards for structural engineering.
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Providing assistance to the development team for general structural engineering questions
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Software Testing & Quality Assurance
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Conduct rigorous testing of SkyCiv software to ensure accuracy and reliability.
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Identify and report bugs, inconsistencies, and areas for improvement.
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Collaborate with the development team to enhance software performance.
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Product Development & Innovation
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Contribute engineering expertise to the development of recent features and tools.
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Provide insights into industry trends and customer needs to drive innovation.
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Validate software calculations and ensure compliance with global engineering codes.Content Creation & Knowledge Sharing
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Develop educational materials, tutorials, and documentation for users.
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Write technical articles and case studies to showcase the software's capabilities.
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Conduct webinars and training sessions to engage and educate clients.
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Client Engagement & Business Growth
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Support sales and marketing teams by demonstrating software capabilities to potential clients.
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Gather feedback from users to improve the product and enhance customer satisfaction.
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Assist in developing tailored solutions for enterprise clients and large-scale projects.
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OTHER REQUIREMENTS
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Bachelor or higher in either Civil, Structural or Mechanical Engineering
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Ability to work and thrive in a fast-paced environment
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Strong communication skills and the ability to work in a team environment
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Close attention to detail and duty of care
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The ability to work autonomously
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