Job Description
Company Description
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Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.
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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.
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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.
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Hospitality
is
a
work
of
heart
,

Join
us and
become
a
Heartist
®.
Job Description
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Our Concierge team is responsible for providing first impressions to our guests.
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As a Porter, your key responsibilities will include (but not limited to):
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Welcoming guests.
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Carrying luggage.
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Valet parking guest vehicles.
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Explaining hotel facilities.
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Maintaining the cleanliness standards of the Hotel entrance.
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Providing tourism information including dining and entertainment recommendations.
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Promoting the Accor Live Limitless Loyalty Program.
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Ability to work a flexible 7-day roster including AM and PM shifts.
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You will also be well-presented with a positive and skilled attitude and have a passion for hotel operations and providing exceptional customer service.
Qualifications
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The successful candidate will have previous experience in a similar role plus (but not limited to):
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Ability to lift sometimes heavy luggage.
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Ability to work as part of a team but also independently.
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Ability to provide prompt and efficient service including upselling advantageous.
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Time management skills with the ability to multi-task.
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Responsible Service of Alcohol and
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C Class Driver's Licence (Manual).
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Additional Information
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Valuable Savings and Perks
: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
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Global Accor Privileges
: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
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Development and Opportunities:
At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.
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📌 Porter (Melbourne)
🏢 AccorHotel
📍 Melbourne