Job Description
Description
n
n
Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
n
At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in **** and Top 5 Inspiring Workplaces for ****, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a passionate
Endpoint Analyst
to join our Endpoints team in Australia
.
n
Our Endpoint Analyst is responsible for managing, supporting, and maintaining business applications across the organisation's end-user computing environment. This role involves ensuring the reliability, performance, accessibility, and security of applications used by our clients, while supporting application deployment, updates, troubleshooting, and ongoing lifecycle management.
n
Requirements
n
n
What you'll do:
n
n
Provide technical support and administration for business applications across Windows and mobile environments.
n
Troubleshoot application installation, performance, access, compatibility, and functionality issues.
n
Respond to application incidents, service requests, and escalations, ensuring timely resolution and clear communication.
n
Manage the application lifecycle, including packaging, deployment, updates, maintenance, and retirement.
n
Support application testing, version control, release readiness, and post-deployment validation.
n
Deploy and manage applications using Microsoft Intune, Group Policy, and other enterprise management platforms.
n
Configure and maintain application settings, policies,



and security requirements to ensure compliance.
n
Monitor application deployments, resolve installation issues, and maintain application health and reliability.
n
Meet service level agreements (SLAs) while delivering a high standard of customer support.
n
Maintain accurate technical documentation, knowledge articles, and support procedures.
n
Contribute to continuous improvement initiatives that enhance application management, user experience, and operational efficiency.
n
Collaborate with cross-functional teams to deliver high-quality technology solutions.
n
Stay current with emerging technologies and recommend improvements to tools, processes, and service delivery.
n
n
What you'll bring:
n
n
Experience in a similar IT application support, endpoint management, or EUC role.
n
Strong experience supporting business applications across Windows and mobile platforms.
n
Hands-on experience with Microsoft Intune, JAMF, or other Mobile Device Management (MDM) platforms.
n
Solid knowledge of Active Directory, Group Policy, and Azure AD/Microsoft Entra ID.
n
Experience managing application deployments, packaging, and lifecycle management.
n
Familiarity with ITIL or structured IT service management practices.
n




Basic PowerShell or shell scripting skills (desirable).
n
Strong troubleshooting and analytical skills with the ability to diagnose and resolve technical issues efficiently.
n
Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
n
Strong attention to detail and the ability to manage competing priorities in a fast-paced environment.
n
A collaborative mindset with a commitment to knowledge sharing, continuous improvement, and delivering outstanding customer service.
n
n
Perks
n
n
Why You'll Love Working Here:
n
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
n
n
Hybrid working (for majority of our roles) with team anchor days to support collaboration.
n
Extensive training and development opportunities that enable continual growth as part of your career planning.
n
Extensive discounts and benefits to maximise your money.
n
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
n
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
n
n
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
n
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

📌 Endpoint Analyst (Port Macquarie)
🏢 Centorrino Technologies
📍 Port Macquarie