Job Description
Retail Production Associate
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SUMMARY OF POSITION
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Retail Production Associate are responsible for sorting and processing textiles and wares. The RPA is expected to be courteous and professional while upholding the core Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.
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ESSENTIAL RESPONSIBILITIES, AND DUTIES
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Process donations for hanging, tagging, tallying, and pricing
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Maintain production levels to achieve store goals
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When required, courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
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Ensures inventory is distributed efficiently within store fixtures
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Accept donations from the general public as needed, providing donation receipt upon request from the donor
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Provide excellent customer service
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Maintains a clean, organized work area that is presentable to the general public and meets agency standards
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Attend scheduled meetings as required
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Perform custodial duties as necessary
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Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment, and/or inventory
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Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
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Contribute to the fulfillment of department and agency objectives and goals
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Comply with all department and agency policies, procedures, and regulations
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Perform other duties as assigned
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KNOWLEDGE, SKILLS, AND ABILITIES
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Demonstrate a skilled mannerism with a high degree of customer service skills
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Ability to communicate effectively with internal employees and external customers
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Ability to work well with others in a respectful and collaborative work manner
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Ability to comprehend and follow instructions
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Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes
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Bilingual preferred but not required
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Ability to perform basic adding and subtracting math calculations
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PHYSICAL FUNCTIONS
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Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
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Weather conditions - variable - including extreme heat and cold, may work outside for extended periods
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Ability to work in a humid and/or dusty environment
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Able to lift and carry up to 25 lbs. or more with 2-person assistance
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Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.

📌 Retail Production Associate (Houston Hwy) (Melbourne)
🏢 Goodwill Industries Of South Texas
📍 Melbourne