Job Description
An outstanding opportunity is available for an experienced and motivated automotive professional to join a successful and growing multi-franchise dealership operation in Port Hedland, Western Australia.n
nWe are seeking a hands-on Service Manager who can lead from the front, drive workshop performance, build n
nstrong customer relationships, and develop a high-performing aftersales team.This is an exciting leadership role offering excellent long-term career prospects, strong earning potential, and the n
nopportunity to work within a supportive and progressive dealership environment.n
About the Role
n
nReporting to senior dealership management, you will take full responsibility for the daily operations and n
nperformance of the service department.n
nYou will lead a team of Service Advisors, Technicians, and Workshop Staff while ensuring exceptional customer n
nservice, workshop efficiency, and overall departmental profitability.n
Key Responsibilities
n
n∙Oversee all daily service department operations n
n∙Drive workshop productivity, efficiency, and profitability n
n∙Lead, mentor, and develop service and workshop teams n
n∙Ensure outstanding customer service and aftersales support n




n∙Monitor workflow, repair quality, and workshop performance n
n∙Manage customer concerns and deliver positive outcomes n
n∙Develop strategies to improve service sales and profitability n
n∙Manage departmental KPIs, budgets, and financial performance n
n∙Ensure compliance with workplace health & safety standards n
n∙Build strong relationships with customers and internal stakeholders n
Requirements
n
Requirements:
n
n
Previous
n experience as a Service Manager.
n
Strong
n leadership and team management skills.
n
Experience
n in automotive or heavy vehicle workshop operations.
n
Excellent
n communication and customer service skills.
n
Ability
n to manage workflow and meet operational deadlines.
n
Candidates
n must currently be based in Australia.
n
n
Perks
n
Benefits:
n
n
Salary:
n Circa AUD $120K + Super + Accommodation + Company Vehicle + Fuel Card
n
Accommodation
n provided.
n
Company
n vehicle and fuel card.
n
Long-term
n career growth opportunities.
n
Supportive
n and professional work environment.
n
n

📌 Hiring For Service Manager (Port Hedland)
🏢 2Coms
📍 Port Hedland