Job Description
Business Support Officer – People & Culture
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Pro AV Solutions Queensland – Brisbane | Full Time
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Are you passionate about people, culture, organisation, and creating a workplace where employees feel supported, connected, and set up for success?
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Pro AV Solutions Queensland is seeking a proactive and highly organised Business Support Officer to play a key role in supporting our People & Culture function, employee lifecycle activities, workplace engagement initiatives, and day-to-day business operations.
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This is a diverse and hands-on role ideal for someone who enjoys variety, takes ownership, and is motivated by making a positive impact on both people and business outcomes.
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The Role
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Reporting to the Office Manager, you will provide practical and administrative support across People & Culture, employee experience, recruitment, onboarding, events and general business operations.
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The key focus of this role will be supporting HR processes and initiatives that contribute to a positive employee experience, strong workplace culture, and smooth operational delivery.
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You will be responsible for:
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People & Culture Support
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Supporting recruitment activities, including candidate coordination, interview scheduling, reference checks, and onboarding preparation.
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Assisting with employee onboarding and offboarding processes to ensure a professional, consistent, and welcoming employee experience.
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Maintaining accurate employee records and supporting updates within our HR platform.
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Coordinating employee milestones, recognition programs, surveys, engagement initiatives, and wellbeing activities.
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Assisting with HR documentation, policy administration, and internal communications.
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Handling confidential employee information with professionalism, discretion, and care.
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Supporting initiatives that strengthen workplace culture, employee connection, and team engagement.
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Employee Experience & Engagement
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Acting as a central support contact for employee-related activities and internal coordination.
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Assisting with employee feedback processes, including surveys and follow-up actions.
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Coordinating recognition, celebrations, team events, and cultural initiatives.
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Supporting learning, development, and wellbeing activities across the business.
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Helping create a positive, organised, and engaging workplace environment.
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Business & Office Support
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Providing administrative support to ensure smooth day-to-day office operations.
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Coordinating facilities, supplies, office maintenance, and general workplace requirements.
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Supporting company events, team functions, customer engagements, and internal meetings.
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Assisting with general business processes and operational improvement initiatives.
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About You
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You are organised, approachable, professional, and people-focused? Do you enjoy being the person others can rely on and take pride in creating structure, consistency, and a positive experience for employees and stakeholders?
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You will bring:
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Previous experience in HR administration, People & Culture support, office coordination, or a similar business support role.
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Strong organisational skills with excellent attention to detail.
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A proactive approach and the ability to manage competing priorities.
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Strong written and verbal communication skills.
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Confidence handling sensitive and confidential information.
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A professional, calm, and solutions-focused approach.
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Strong computer literacy and confidence using business systems.
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The ability to quickly learn new systems, processes, and ways of working.
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A genuine interest in employee experience, workplace culture, and supporting people across the business.
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Why Join Us?
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At Pro AV Solutions Queensland, you will be part of a cooperative, high-performing team delivering some of Australia's most exciting audiovisual projects.
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We offer:
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A market-competitive salary package.
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A strong focus on wellbeing, development, and employee engagement.
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Regular team events, recognition programs, and social activities.
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Ongoing training and career growth opportunities.
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A supportive workplace culture where your contribution to people, culture, and operations will make a real difference.
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About Us
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Pro AV Solutions Queensland is a leader in the high-tech audiovisual industry, creating immersive AV experiences that leave a lasting impression.
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With a national presence and a reputation for excellence, we deliver innovative solutions while building a workplace culture that values collaboration, professionalism, and continuous improvement.
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Interested?
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If you are passionate about people, culture, organisation, and being the go-to person who helps keep a business running smoothly, we would love to hear from you.
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Please apply with your resume and a short cover letter outlining how you can support our people, culture, and business operations.

📌 Business Support Officer - People And Culture (New South Wales)
🏢 Pro AV Solutions QLD
📍 New South Wales