Telstra Corporation is seeking a First Nations Team Leader for our Townsville in-office call centre.
You will lead an Indigenous team, coaching members to deliver high-quality customer service to First Nations and remote customers while building leadership capability and improving compliance and performance.
The role is a Monday–Friday office position with potential overtime and shift allowances, aimed at supporting MOB and community needs within Telstra's consumer contact centres.
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📌 First Nations Customer Service Team Lead – Townsville
🏢 Telstra Corporation
📍 Townsville
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