Part Time Contract | Until June ****| Extension possible Work Life Balance work 30.4 hours per week over 4 or 5 days Salary: $75,577 Base Salary + Super + NFP Salary Packaging Location: Port Macquarie NSW **** Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
Together we're building hope and possibility for all.
Find out more about us and our purpose.
Your Opportunity
For many people living with severe and persistent mental illness, accessing the right supports can be life changing, but navigating complex systems like the NDIS can be overwhelming.
At Mission Australia, we believe everyone deserves the opportunity to pursue their goals, strengthen their independence and live a life filled with hope and possibility.
As an Access Enabler within our Psychosocial Support Program (PSP), you'll play a vital role helping participants understand and access the NDIS, gather evidence, connect with services and build the supports they need to thrive.
Through advocacy, collaboration and person-centred support, you'll help remove barriers and create pathways to greater choice, inclusion and long-term wellbeing for people in the Port Macquarie and Kempsey communities.
Your key responsibilities will be to:
Support people living with severe and persistent mental illness to access the NDIS and other community supports that align with their recovery goals.
Build trusted, professional relationships with clients, their families, carers, and support networks.
Guide participants through the NDIS access process, including gathering evidence, completing applications, and coordinating required documentation.
Conduct recovery-focused assessments and contribute to the development of personalised support and recovery plans.
Regularly review client goals and progress, ensuring support remains responsive to individual needs and aspirations.
Work collaboratively with clinical and non-clinical services to provide coordinated, person-centred support.
Advocate for clients and help them navigate service systems,



reducing barriers to accessing the supports they need.
Develop and maintain positive partnerships with local service providers, the NDIA, and other key stakeholders.
Maintain accurate client records, case notes, and reports in line with organisational and program requirements.
Contribute to service quality, continuous improvement initiatives, and knowledge sharing across the team.
Requirements for Success:
Relevant tertiary qualifications in mental health or related field desirable
Demonstrated experience supporting people living with mental ill health, psychosocial disability, or complex support needs.
Experience assisting participants to access, navigate, or utilise the NDIS and other community services.
Strong understanding of recovery-oriented practice, person-centred support, and trauma-informed care principles.
Ability to build effective relationships with clients, families, service providers and community stakeholders.
Experience facilitating coordinated support plans involving multiple service providers and support systems.
Excellent verbal and written communication skills, with the ability to engage, advocate, and influence effectively.
Strong organisational and time management skills, with the ability to manage competing priorities and administrative requirements.
Sound computer literacy and experience using client management systems and Microsoft Office applications.
Current NSW Driver Licence and willingness to travel within the local community.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
Rewarding work – every day you know you're making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities




Prospect to purchase additional annual leave
Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
Find out more about a career with Mission Australia.
Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.
Since ****, we've been standing alongside people in need across Australia, offering real hope that has lasting impact.
Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.
We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.
Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.
Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential.
That's why we stand together with Australians in need, until they can stand for themselves.
Learn more about Mission Australia and our purpose.
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📌 Access Enabler (Port Macquarie)
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📍 Port Macquarie