Job Description
Patterson Cheney Cars and Trucks – Mulgrave VIC
n
Mercedes-Benz Waverley
is proud to be part of a Mercedes-Benz dealer group that earned Mercedes-Benz Circle of Excellence Metro Dealer of the Year for ****, ****, ****, ****, ****, and ****, reflecting our commitment to excellence in customer service and dealership performance.
n
As we continue to grow, we are seeking a professional, friendly, and highly organised Dealership Receptionist to join our team.
n
What's on Offer
n
n
Competitive salary plus commissions (based on experience)
n
Monday to Friday, full-time role
n
Modern facilities and supportive team environment
n
Ongoing training and development
n
Access to employee group discounts across vehicles, servicing, and parts
n
Job security within a strong, privately owned automotive group
n
Employee Assistance Program
n
A supportive, high-performing team culture
n
n
About the role:
n At Mercedes-Benz Waverley, luxury, professionalism, and exceptional customer experiences are at the heart of everything we do. As the first point of contact for our guests, you will play a key role in shaping memorable first impressions and representing one of the world's most prestigious automotive brands.
n
Key responsibilities:
n
n
Act as the lead point of contact for all visitors and incoming enquiries
n




Deliver a premium first impression, both in person and over the phone
n
Oversee the day-to-day flow and presentation of reception
n
Coordinate and maintain customer records and databases
n
Liaise professionally with customers, suppliers, and couriers
n
Manage stationery, supplies, and front-of-house organisation
n
Maintain immaculate presentation across reception and guest lounge areas
n
Handle incoming/outgoing mail and dealership communications
n
Provide proactive support to administration and management teams
n
Identify opportunities to improve the overall customer experience
n
n
About you:
n
n
You are a confident and polished professional who thrives in a fast-paced, customer-focused setting and takes pride in owning your space.
n
Proven experience in a reception or front-of-house role (dealership experience highly regarded)
n
Strong ability to take initiative and manage priorities independently
n
Exceptional communication and interpersonal skills
n
High level of professionalism and personal presentation
n
Strong attention to detail and organisational skills
n
Comfortable working in a high-volume environment
n
A proactive, solutions-oriented mindset
n
#J-*****-Ljbffr

📌 Dealership Receptionist - Mercedes-Benz Waverley (South Australia)
🏢 Patterson Cheney Cars and Trucks
📍 South Australia