Number of Positions Available: 1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role Matters:
The Salvation Army has launched a recent Optimizely content management system and digital experience platform — the front door for millions of Australians who come to us for help, to give, or to find out who we are.
We're seeking an experienced Senior Product Owner to take end-to-end ownership of the platform and the value it delivers.
Whether you're currently a Product Owner, Digital Product Manager, Delivery Lead or Senior Business Analyst working on an enterprise CMS or DXP, this is an opportunity to bring your expertise to a platform where the work has genuine social impact.
About the Role:
This is a permanent, full time, hybrid role based at our Blackburn, Melbourne office (2 days per week in the office).
As Senior Product Owner, you'll be the single point of accountability for one ranked platform backlog and in collaboration, you'll decide what the team works on next.
Working in two-week sprints with internal specialists and external delivery partners, you'll turn organisational need into small, well-formed increments, set a clear sprint goal, and accept completed work against a shared definition of done — with the focus on frequent, low-risk releases and on learning from what's completed.
Key Responsibilities:
Own and communicate the product vision, roadmap and prioritised backlog, focused on outcomes and customer value
Lead Agile delivery, including sprint planning, refinement, reviews, retrospectives and acceptance of completed work
Drive quality and continuous improvement, including UAT, release readiness, post-release evaluation, defect management and technical debt
Balance delivery capacity and priorities across internal teams and external delivery partners
Partner with Digital Marketing to deliver experimentation, personalisation and optimisation initiatives
Ensure governance, security, privacy and accessibility requirements are embedded throughout product development
Report on delivery, product performance and investment to senior leadership
Manage vendor relationships and commercial arrangements to maximise value and delivery outcomes
About You:
Significant experience as a Product Owner,



Senior Product Owner or Digital Product Manager for an enterprise CMS or digital experience platform (essential)
Deep, hands‐on agile delivery experience — sprint planning, refinement, reviews and retrospectives
Demonstrated backlog ownership end to end: refinement, ranking, story writing, acceptance criteria and capacity allocation
Highly developed stakeholder management and influencing skills across complex environments with competing priorities
Strong digital marketing grounding, including SEO, conversion optimisation, personalisation and marketing technology
Experience working within a sprint cadence alongside an external delivery partner or vendor development team (an advantage)
Optimizely (or equivalent DXP) experience (an advantage)
Product ownership or agile certification — CSPO, PSPO, SAFe POPM or ICAgile (an advantage)
Experience managing budgets, vendors and statements of work within a digital delivery environment (an advantage)
Why Work For Us:
Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
Access to EAP and health & wellness initiatives
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.




Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
At the Salvos, we believe in doing good that transforms lives and futures for the better.
And it is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice
When you work with the Salvos, you help make a real difference to the community and the lives of others.
Find more information here.
Check out how we're bringing some more good in the world.
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
Check out our volunteer opportunities here.
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