Transport for NSW is seeking a Service Improvement Analyst to examine Shared Services issues through data analysis, process mapping and transparent documentation of business requirements.
You will support larger initiatives and lead smaller projects, collaborating with stakeholders to identify root causes and measure improvements in service outcomes.
The role emphasizes practical change, data-driven insights and the ability to translate findings into actionable improvements for the organisation.
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📌 Service Improvement Analyst - Data-Driven Process Optimizer (Sydney)
🏢 Team 3Thirty
📍 Sydney
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