Import Operations Coordinator - International Freight
Murarrie, Brisbane QLD | Full-time | $75,000 - $100,000 + Super
An established international freight forwarding business is looking for an experienced Import Operations Coordinator to join its Brisbane team.
This is a true end-to-end import operations role where you'll take ownership of your own portfolio of clients and manage their shipments from initial job registration right through to final delivery.
Rather than handling just one part of the forwarding process, you'll be responsible for the complete import journey - opening and managing files, coordinating international freight, working closely with Customs and Quarantine, arranging transport and ensuring cargo reaches the customer efficiently.
The Role: Managing your own portfolio of clients, you'll be responsible for the full operational process across predominantly import freight.
Your responsibilities will include:
Managing end-to-end import shipments across international sea and air freight
Registering new jobs and accurately opening and maintaining shipment files
Managing a dedicated portfolio of clients and acting as their key operational contact
Coordinating with overseas agents, shipping lines, airlines and other service providers
Monitoring shipments from origin through to arrival in Australia
Preparing files and documentation for Customs clearance and Quarantine/Biosecurity requirements
Working closely with the internal Customs team to ensure shipments progress efficiently through clearance
Coordinating inspections, holds and other clearance requirements where necessary
Arranging container transport,



cartage and final-mile delivery
Liaising with transport providers, depots and terminals
Coordinating final delivery of cargo to the client
Providing proactive shipment updates throughout the process
Managing shipment documentation, costings, accruals and supplier invoices
Identifying potential delays or operational issues and resolving them before they impact the customer
Building strong, long-term relationships with your portfolio of clients
What We're Looking For This role will suit someone who already understands international freight forwarding and is comfortable owning a shipment from start to finish.
Ideally, you'll bring:
Previous experience in international freight forwarding / import operations
Strong end-to-end import knowledge
Experience managing your own portfolio of customers
Understanding of Customs and Quarantine/Biosecurity processes
Experience coordinating sea freight and ideally air freight imports
Strong knowledge of cartage and final delivery processes
Excellent customer service and communication skills
The ability to manage multiple live shipments and competing deadlines
Robust attention to detail and file-management skills
A proactive approach to problem-solving
CargoWise experience highly regarded
What's On Offer This is a permanent, full-time opportunity based in Murarrie, offering $75,000 - $100,000 + super, depending on experience.
It's a strong opportunity for an experienced Import Operator who enjoys having complete ownership of their customers and shipments, rather than working within a heavily segmented forwarding operation.
#J-*****-Ljbffr

📌 Import Operations (Brisbane)
🏢 CGC Recruitment
📍 Brisbane