Pepper Group is seeking a Customer Assist Specialist in Sydney to help customers navigating financial hardship and challenging life events. You will assess circumstances, propose suitable repayment options and manage hardship applications from start to finish.
You will collaborate with internal teams to ensure positive customer outcomes, maintain regulatory compliance and build trusted relationships. A resilient, customer-focused mindset is essential for this role.
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📌 Empathetic Customer Support & Hardship Solutions Specialist (Sydney)
🏢 Pepper Group
📍 Sydney
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