Hipcamp is seeking a Support Guide to help thousands of outdoors trips monthly. You will be on the front lines assisting campers and Hosts with bookings, listings, and technical issues across phone, email, and social media.
You will become a product expert and troubleshoot independently, explaining the why behind answers while maintaining empathy. This role suits someone with 2+ years in support who wants to grow in hospitality and tech skills, with a fully remote global team across Australia,
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📌 Remote Support Guide — Elevate Campers & Hosts (Melbourne)
🏢 Join the Hipcamp Team
📍 Melbourne
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