Department of Government Services – Melbourne VIC
About Us
The Department of Government Services (DGS) wasestablishedon 1 January **** to improve everyone's experience of doing business and interacting with the Victorian government.We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
Digital and Government Services group
Digital and Government Services support the Minister for Government Services and help to set the strategic direction and reform agenda for government services across the Victorian Public Service.
Digital and Government Services provide whole of government policy leadership across digital services and transformation, technology, data, cybersecurity, telecommunications, identity policy, records management and shared services (such procurement, accommodation and common platforms).
The group engages with DGS's customer departments and agencies, as well as other departments and agencies, to help shape the priorities of the department and deliver reform.
About the role
The Project Officer is responsible for support and coordinating the planning, delivery and implementation of projects and transformation initiatives that support the DGS's vision for efficient, customer-focused and sustainable shared services across the Victorian Government. The role supports the successful delivery of enterprise-wide initiatives by applying robust project management methodologies, working with stakeholders, managing risks and dependencies, and ensuring projects achieve intended perks. Working across government departments, delivery partners and corporate service functions, the Project Officer plays a key role in advancing strategic reform, service optimisation, continuous improvement and shared services capability uplift The role operates under general direction within clearly defined priorities, contributing to high‐quality advice, delivery outcomes and collaborative ways of working.
Key Accountabilities




Strategic project and portfolio management
Support the governance, coordination and reporting of strategic projects and initiatives, ensuring alignment with branch and departmental objectives.
Monitor project and portfolio performance, including risks, issues, dependencies, budgets and benefits, providing timely analysis and advice to support decision-making.
Coordinate project governance processes, reporting, assurance activities and executive forums to enable effective oversight and delivery confidence.
Support the consistent application of project management frameworks, standards and practices to strengthen organisational delivery capability and outcomes.
Strategic analysis and advice
Provide analysis and evidence-based advice on project‐related matters, emerging risks and opportunities.
Research, analyse and assess issues affecting shared services reform and developing practical recommendations to support decision‐making.
Contribute to the development of business cases, strategic papers, executive briefings, project documentation and governance submissions.
Translate information into clear advice for a diverse range of stakeholders.
Stakeholder engagement
Establish and maintain productive relationships with stakeholders across DGS, client departments and external delivery partners.
Collaborate with stakeholders to achieve project objectives and promote alignment across multiple areas of interest.
Represent the branch in project forums, working groups and committees as required.
Support positive outcomes through effective communication, collaboration and relationship management,.
Effective communication for an executive audience




Develop clear and evidence-based written and verbal advice that support decision‐making and the successful delivery of strategic initiatives.
Produce briefing materials, strategic reports, governance papers and presentations for senior leaders, committees and project sponsors.
Synthesise complex information from multiple sources into concise narratives that articulate risks, opportunities, recommendations and business impacts.
Represent the branch in discussions with stakeholders, demonstrating professionalism, sound judgement and good verbal communication skills.
Team contribution
Contribute to a collaborative and inclusive team culture.
Act with integrity and professionalism, demonstrating sound judgement, transparency and accountability in all interactions, decisions and advice.
Contribute to branch priorities and strategic objectives, supporting a culture of continuous improvement, collaboration and service excellence.
This is an ongoing role. The position is only open to applicants with relevant rights to work in Australia.
For more information and the key selection criteria, please see the Position Description.
Other relevant information:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/Recent Zealand citizen or an Australian Permanent Resident. Preferred candidates will be required to complete a Pre‐employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act **** (OH&S; Act), to support this DGS has a COVID‐19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. All roles at DGS can be worked flexibly, however it may differ from role to role.
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📌 Project Officer (Melbourne)
🏢 Department of Government Services
📍 Melbourne