Department of Justice and Community Safety VIC – Melbourne Western Suburbs VIC
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
We're proud of the important work we do across Victoria. Want to be part of it?
About us
The Video Conferencing Coordination Unit (VCCU) supports the work of the Sentence Management Division within Corrections Victoria and is responsible for the coordination of all video conferences/Audio Visual Links (AVL) where a prisoner is involved, including but not limited to: court appearances (TeleCourt), conferences with legal representatives and court ordered assessments.
The VCCU operations are between 7am-7pm Monday to Friday and 7am-4pm Saturday and Sunday. The position is a fixed line across weekdays with specific work days by negotiation.
What you will do
As Video Conferencing Officer, you will coordinate video conferences involving people in custody.




You will work with prison staff, courts, lawyers and other service providers.
You will:
keep
accurate
schedules for court appearances and legal conferences
provide
timely
information about prisoner locations and bookings
manage bookings in the AVL Scheduler and use prison resources well
record
clear
data, correspondence and booking information
give
practical
advice and basic help with video conferencing issues.
About you
There are no mandatory qualifications for this role. You will need to complete the required pre-employment checks.
You should also have:
strong scheduling skills that help you manage changing work and priorities
explicit thinking that helps you solve problems and make sound decisions
flexibility and teamwork when working with people across different services
inclusive communication that respects people from different backgrounds.
To learn even more about this role, please read the position description. If you have any further questions, feel free to email Shaun Minehan at ******.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.
IMPORTANT INFORMATION
Child safe statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and y oung people we have contact with, deliver services to, or are impacted by our work.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
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📌 Video Conferencing Officer (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne