NDIS SIL Manager (Team Leader / House Manager)
Maroubra, Australia | Posted on 21/05/2025
Our client is a provider of Supported Independent Living (SIL) and Respite Accommodation (MTA/STA) for NDIS participants across Sydney. They specialise in culturally and linguistically aligned care services to participants from diverse backgrounds such as Chinese, Indian, Vietnamese, Spanish, Indonesian, Korean, Italian, and many others.
In each of their homes, their participants and carers share language and cultural backgrounds.
As the SIL Manager (Team Leader / House Manager), you will oversee the day-to-day operations of the site, ensuring effective and efficient service delivery through role modeling, coaching, and supervision of staff. You will work under the general direction of the Area Manager and Directors and provide participants with support that aligns with their goals and NDIS SIL plans, assisting them in achieving independent living.
Your role includes
Oversee the daily operations of our Supported Independent Living Home
Leading and modeling effective person-centered practices, including working
individually with participants, planning and delivering work per care plans, providing support to families and carers, and working with local service providers.
Supporting the team in providing high-quality services in line with participant care plans, goals, and outcomes.
Developing fortnightly rosters, allocating staff according to contracted hours, planned leave, and participants' care rosters.
Providing effective onboarding, site orientation, and training to new employees, supporting their engagement and learning journey.




Conducting regular team meetings and monthly practice supervision to assess the performance of each team member.
Working with staff, participants, families, and other stakeholders to understand and resolve concerns.
Coordinating on-site support and reviewing incidents and complaints.
Ensuring staff work within Ample Life's Code of Conduct, policies, and procedures of the Quality Management System.
Requirements
To be considered for the position, you must have
Minimum 2 years experience in Supported Independent Living (SIL) and a strong
understanding of NDIS
Capacity to effectively lead, coach, and develop a team to achieve the best quality
service outcomes.
Ability to work both autonomously and as part of a team, incorporating effective
planning, time management, problem-solving, organisational skills, resourcing, and
achieving quality outcomes.
Ability to plan and prioritise to meet customer service delivery requirements.
An understanding of available community services, networks, and supports.
Experience with behavioural management plans, restrictive practices and behaviours of concerns / high medical needs, manual handling, and medications
Empathy and passion to make a difference in the lives of those they serve.
A sound understanding of the NDIS Quality and Safeguarding framework
Relevant immunisation paperwork
As a member of a team, you will enjoy competitive compensation and benefits that
include:
Comprehensive training and development opportunities to enhance your skills and
advance your career
Day off on your birthday to celebrate your special day
The chance to make a meaningful difference in the lives of the participants
while working in a supportive and rewarding environment
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📌 Full Time (New South Wales)
🏢 Zohorecruit
📍 New South Wales