We are looking for an experienced
Key Accounts Contracts Administrator
to join our team based in Sydney on a Permanent Full Time basis. This role will see you provide accurate information to Business Support to align contracts to identified variations. In addition you will use your experience to help retain and grow our Key Accounts portfolio.
Your responsibilities will also include:
Maintain monthly and quarterly reports for Key Account clients to align with contractual obligations
Liaise with Key Account Customer as required to clarify reactive work order requests
Provide a high level of support and develop positive relationship with Newcastle Key Account Manager
Take variation data from Key Account meetings and compare current service covers and prepare action points to reflect what has been agreed
Process leads from technicians for key account premises
Prepare content for quotes
Contribute to an environment that helps to develop the relationship and business flow between Operations, Key Accounts and Business Support functions
Presentation of variance to Key Account Manager to liaise with customer for sign off
It is expected that you will have skills and experience including:
Minimum 1 year experience in a similar role (Preferred)
Business and Service Industry Knowledge (Preferred)
Good knowledge and skills in Microsoft Office Suite Products, Excel and PowerPoint essential
Excellent organisation and time management skills
Excellent communication skills, both verbal and written
Ability to deal with issues promptly and equitably
Ability to work in a team and autonomously
Ability to multi-task in a quick paced environment.
The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as police and reference checks
About Rentokil Initial
At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.
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