For more than 25 years, Haynes People has been connecting skilled workers with leading employers across mining, manufacturing, construction, logistics, infrastructure and energy industries throughout Australia. We are committed to creating opportunities, supporting careers and helping people succeed in safe, rewarding workplaces.
Whether you're looking for your next role, a new challenge, or a pathway to long-term employment, Haynes People is here to support you every step of the way
About the Opportunity
Haynes People is currently seeking an experienced
Customer Care Coordinator
to join our valued client in
Acacia Ridge, Brisbane
.
This is a fantastic opportunity to become part of a professional team where your skills are valued and your contribution makes a difference. You'll enjoy a supportive work environment, hands-on experience, and the opportunity to secure ongoing employment for the right candidate.
Hours
: Monday to Friday, approximately 8:00am – 4:00pm
Duration
: Casual assignment, approximately 6 months
ASAP start
What You'll be Doing
Manage incoming customer calls and enquiries
Coordinate and allocate work to relevant internal teams
Monitor and manage customer service queues
Process customer invoicing and administrative tasks
Support scheduling and workflow coordination activities
Prepare reports, summaries, and performance data
Review alerts and identify trends to support continuous improvement
Deliver a high standard of customer service while meeting KPI requirements




Assist with reception and general administrative duties as required
About You
To be successful in this role, you will have:
Previous experience in a customer service, call centre, or customer care workplace
Knowledge of systems such as AX desirable
Strong administration and organisational skills
Excellent verbal and written communication skills
Strong customer-focused approach and problem-solving skills
Ability to work effectively in a fast-paced team environment
Why Work with Haynes?
At Haynes, we understand that great people are at the heart of every successful business. That's why we're committed to supporting our employees with opportunities, guidance and ongoing career development.
When you work with Haynes, you'll benefit from:
Access to jobs with some of Australia's leading employers
A dedicated Recruitment Coordinator who takes the time to understand your goals
Opportunities across multiple industries and locations
Weekly pay and reliable employment conditions
Employee Assistance Program (EAP) support
A strong focus on safety, wellbeing and compliance throughout your employment journey
Haynes People is an Equal Opportunity Employer. We are committed to creating inclusive workplaces and encourage applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander people.
Your next opportunity starts here.
Fast. Reliable. Flexible.
Think People. Think Haynes.
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📌 Customer Care Coordinator (Brisbane)
🏢 Haynes People
📍 Brisbane