Job Description
Employment Type: Permanent, Full-time
Location: Whyalla
There to care. Here for good.
Aged care is so important. Some people forget that. You don't and neither do we. Because helping people is what we were born to do. We've been a leading provider of aged care in communities across South Australia since ****. That's a long journey, and we're proud of our stability and strength.
Now, we're on a mission to continue to grow and improve our services and impact, hand in hand with our fantastic team. Here, every moment matters and every client counts. And so do you.
Join us as a Senior Care Worker and shape your future and ours.
A brighter future with Helping Hand, for older people and for you.
As our Senior Care Worker, you will be responsible in delivering high-quality, person-centred care while supporting and mentoring Home Care and Home Support Workers. Combining direct client care with on-the-job coaching, the role helps build staff capability, promotes best practice, and fosters continuous learning. Working closely with Team Leaders and colleagues, the Senior Care Worker provides day-to-day guidance, encourages teamwork and staff wellbeing, and contributes to positive client outcomes, service quality, and operational effectiveness.
You'll Also Make An Impact By
Delivering high-quality, person-centred care that promotes client independence, wellbeing, and positive outcomes
Supporting field staff to translate care plans into practice, providing responsive and respectful services that align with client goals, needs, and preferences, while maintaining continuity of care and high levels of client satisfaction.
Providing mentoring, coaching, and training support to Home Care Workers and Home Support Workers, helping build confidence, capability, and best-practice service delivery.
Acting as a trusted resource by supporting staff with day-to-day challenges, high-risk client needs, safety and compliance requirements, while maintaining professionalism, confidentiality, and a positive client experience.
Communicating effectively with clients, families, representatives,



and colleagues to support coordinated, responsive, and person-centred service delivery.
Promoting respectful and inclusive communication, report incidents and risks appropriately, and contribute to continuous improvement, innovation, and service excellence.
Helping to build a positive team culture based on respect, collaboration, accountability, and shared learning.
Working closely with Team Leaders and key stakeholders to support client and workforce outcomes, drive operational effectiveness, and assist with staff induction and ongoing development.
What You'll Bring
Certificate III in Individual Support (Ageing), or equivalent/higher health-related qualification.
Minimum of 2 years' experience post qualification.
Current Driver's license with reliable vehicle and valid car insurance.
Current First-Aid and CPR certificate or be willing to obtain one.
Valid NDIS Worker Screening clearance or be willing to obtain one.
You'll stand out from the crowd if you have some of the following:
Demonstrated proficiency in CRM/client management systems and Microsoft Office applications, with an understanding of compliance requirements, continuous improvement, and the ability to adapt to new technologies and change.
Strong communication, organisational, and interpersonal skills, with a commitment to person-centred care, customer service excellence, professionalism, and the ability to build positive relationships with diverse stakeholders while supporting operational and team outcomes.
Why Helping Hand?
We get it - a role in aged care is more than just money. You don't do it for the pat on the back. You do it because you know it matters - and at Helping Hand, you matter, too
We Are Who You Are




We truly care about how you are. Here are some of the things we hope you'll love about working with us:
Here's the thing. When good people come together, amazing things happen. At Helping Hand, you'll find real support from teammates and managers who share your values and strength. They've been in your shoes - and they'll always be just a phone call away to lend a helping hand.
We are where you are
As our Senior Care Worker, you'll know you're contributing directly to a community you care about. And you'll see your impact on the faces of the people you're supporting.
We Care How You Are
In any job, how well you feel affects how well you work. And we take that very seriously. We want you to feel as secure as you can. So, we're proud that our people say they value the stability that comes with working for a well-established, growing organisation like us.
You'll Also Enjoy a Range Of Other Perks
Be part of a warm, friendly team that genuinely cares about you and your wellbeing
Maximise your take-home pay by salary packaging up to $15,899 each year
Enjoy an additional $2,650 tax free per year with our Meal and Entertainment Card
Prioritise your health and wellbeing with discounted private health insurance, plus our Employee Assistance Program.
We will be reviewing applications as they are submitted and conducting interviews accordingly.
All applicants must have the right to work in Australia and hold relevant checks or be willing to obtain them. Successful candidates will be required to attend an induction session before commencing work.
Helping Hand welcomes and respects the diversity our clients, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
Helping Hand strongly recommends that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.
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📌 Senior Home Care Worker (South Australia)
🏢 Helping Hand Aged Care
📍 South Australia