Customer Service & Scheduling Coordinator
We're looking for a confident, organised customer service person to join the CJN Solar team in a phones-first role.
What you'll be doing:
Answering inbound customer calls and making outbound follow-up calls
Booking and scheduling solar and battery installations
Coordinating between customers, sales reps, and install crews
Keeping customers updated on job progress and timelines
Handling reschedules, delays, and customer concerns professionally
CRM updates, emails, and general admin support
What we're looking for:
Proven experience in a customer-facing role — bookings, scheduling, trade admin, reception, or call centre
Confident and professional phone manner
Well-organised with strong attention to detail
Calm under pressure and good with difficult conversations
Quick to learn new systems and processes
Solar or trades industry experience is a bonus, not a must
What's on offer:
$60,000–$65,000 + super (based on experience)
Full-time Monday–Friday
SEQ based, office role
Fast-growing company with real growth opportunities opportunities
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📌 Customer Service & Scheduling Coordinator (Gold Coast)
🏢 CJN Solar
📍 Gold Coast