Job Type: Permanent position | Full time position
Job Description
Placed.au is looking for a full-time Office Manager for our client in Moorabbin, Victoria. The successful candidate will be responsible for overseeing day-to-day office operations, coordinating administrative and support functions, supporting management, and ensuring efficient workflows across the business. The role requires a highly organised qualified with strong communication, problem-solving, and administrative skills who can effectively manage multiple priorities in a fast-paced e-commerce and product distribution environment.
Manage and oversee the day-to-day operations of the office, ensuring efficient workflows across administration, customer service, warehousing, fulfilment, and management functions.
Develop, implement, and continuously improve administrative systems, procedures, and processes that support e-commerce and product distribution operations.
Coordinate office resources, equipment, supplies, and business systems to ensure staff are appropriately supported and daily operations run efficiently.
Maintain accurate administrative records, document control systems, and clear internal communication processes across the business.
Allocate and oversee tasks for administrative and support staff, monitor work quality, and ensure company procedures and service standards are consistently met.
Support senior management with recruitment coordination, employee onboarding, payroll administration, leave records, and communication of workplace policies.
Coordinate internal schedules, management meetings, staff activities, deliveries, and operational priorities.
Provide administrative support for online sales, customer enquiries, order processing, returns, promotions, and other business initiatives.
Liaise with management, warehouse and fulfilment staff, suppliers,



freight providers, contractors, and other service providers to support timely order fulfilment and resolve operational issues.
Coordinate procurement of office and operational supplies, assist with inventory records, and support timely stock replenishment.
Oversee administrative financial processes including supplier invoices, purchase orders, customer refunds, and office and operational expenses.
Assist in preparing administrative and operational reports to support management decision-making, stock planning, and business performance monitoring.
Provide executive support to the Co-Founders, including diary management, meeting coordination, travel arrangements, and confidential administrative assistance.
Assist with business correspondence, supplier communications, reports, and other documents required for internal and external stakeholders.
Qualifications / Attributes
Must hold a Relevant Diploma in Business Administration, Office Management, or a related field.
Must have at least 3 years of relevant work experience.
Strong organisational and time-management skills, with the ability to manage multiple priorities in a fast-paced e-commerce and distribution environment.
Excellent written and verbal communication skills.
Proficiency in office software and business systems, including Microsoft Office, e-commerce platforms, customer relationship management systems, inventory systems, or accounting software.
High attention to detail, accuracy, and problem-solving ability.
Ability to coordinate effectively with staff, customers, suppliers, and service providers.
Experience in e-commerce, retail, warehousing, logistics, or product distribution is highly regarded.
Strong work ethic and commitment to maintaining high operational and customer service standards.
Salary Range: $75,000 – $85,000 p.a. excluding superannuation.
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📌 Office Manager (Melbourne)
🏢 Placed Australia
📍 Melbourne