We are a specialist medical practice dedicated to providing comprehensive care to patients across the Illawarra region. We are committed to delivering high-quality patient care in a professional and welcoming environment. Our team of experienced clinicians and administrative staff work collaboratively to ensure every patient receives the best possible care and support throughout their treatment journey.
About the role
We are seeking a dedicated and qualified Medical Receptionist to join our team in Wollongong, NSW. This is a part-time position that plays a vital role in ensuring smooth operations and exceptional patient experiences. As Medical Receptionist, you will be the first point of contact for our patients and will be responsible for front-of-house operations, patient interactions, and administrative support. This role is essential to maintaining the efficiency of our practice and supporting our clinical team in delivering outstanding care.
Key responsibilities
Greeting patients in a warm and professional manner upon arrival at the practice
Managing patient check-in and check-out procedures, including verifying information and updating patient records
Scheduling and confirming appointments,



and managing the appointment calendar efficientlyAnswering telephone enquiries and directing calls to appropriate staff members and clinicians
Processing patient payments and managing cash and card transactions with accuracy
Maintaining confidentiality and ensuring compliance with privacy legislation
Supporting the clinical team with general administrative requirements as needed
About you
Proven experience working in a healthcare environment, preferably in a specialist medical practice (references essential)
Excellent customer service and communication skills with the ability to interact professionally with patients, families, and healthcare professionals
Proficiency in medical reception software and data entry
Strong organisational and time management skills with the ability to manage multiple tasks
Accuracy and attention to detail
Reliability and the ability to work as part of a cohesive team
What we offer
Part time permanent employment (3 days per week, Wednesday - Friday) in a professional and supportive healthcare environment
Market-competitive salary package commensurate with experience and qualifications
Work-life balance with predictable working hours and reasonable rostering
Collaborative team environment where your contributions are valued and recognised
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📌 Medical Receptionist (Wollongong)
🏢 Recognized
📍 Wollongong