Experience in a Technical Account Manager, Solutions Engineer, Implementation Consultant or similar customer-facing technical role
Strong problem-solving skills and the ability to troubleshoot technical issues
Confidence communicating with both technical and non-technical stakeholders
Experience managing multiple priorities and customer relationships
Familiarity with SaaS products, APIs, integrations or enterprise software environments is beneficial
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen,



think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept secure using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!
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📌 Technical Product Owner (Sydney)
🏢 Ideagen
📍 Sydney