About the Business
We are proud to be exclusively engaged by a large-scale, well-established logistics business to recruit an Operations Planning and Continuous Improvement Manager into a pivotal leadership role at their Melbourne west site. This is a business driving best-in-class logistics operations across a multi-site portfolio, with outstanding leadership, a strong track record of developing and promoting its people, and a team-oriented culture that backs its leaders to succeed.
About the Role
This is a high-visibility, high-impact role created to bring structure, strategy, and discipline to workforce planning across a large and complex operation. You will own the end-to-end workforce and labour planning strategy, drive operational efficiency, and ensure the right people are in the right place at the right time to meet customer and business demands. You will work alongside genuine industry leaders, have strong support around you, and be given the platform to take the business on a journey.
This role has been created with a clear growth path in mind. Deliver at site level and the remit can broaden to a regional view, with scope to grow into a senior planning leadership role across the network.
Key Responsibilities
Lead the end-to-end workforce and labour planning strategy across a large-scale operation
Optimise staffing levels in line with operational and customer needs
Own the agency labour relationship, including an active RFP process currently underway
Monitor cost, performance, and productivity, adjusting plans as required
Collaborate with Operations, HR, Transport,



and agency partners on hiring forecasts
Drive continuous improvement across absence, turnover, and direct labour cost
Consolidate planning and reporting into one hub ahead of an upcoming payroll system change
Deliver weekly, monthly, and year-on-year reporting on labour cost and variance
Act as a key change leader during organisational transformation
Develop, coach, and inspire a high-performing planning team
To Be Successful You Will Have
Solid background in workforce or labour planning, ideally in logistics, 3PL, retail, or a large blue-collar environment
Strong systems and data skills, comfortable with forecasting, variance analysis, and P&L; exposure
Experience with agency or contingent labour, or close exposure to it
A continuous improvement mindset with a track record of improving absence, turnover, or labour cost
The communication skills to bring Operations and senior stakeholders along on the journey
Proven leadership experience or someone ready to step fully into it
Humble, hands-on, and comfortable being close to the operation
What's on Offer
A high-impact role with real scope to shape how planning is done across a large-scale, multi-site logistics operation
Work alongside genuine industry leaders in a business that is driving best-in-class logistics operations
A clear path to regional and senior leadership as the business grows
Outstanding development program and a strong track record of promoting from within
Competitive salary package plus super
Full-time on site initially, with hybrid possible once established
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📌 Operations Planning And Continuous Improvement Manager (Melbourne)
🏢 Sharp & Carter
📍 Melbourne