Biza.io is seeking a Senior Customer Success Support Specialist to sit at the intersection of customers, product, engineering and delivery. You'll own customer queries from first response to resolution, keeping customers informed and ensuring issues progress toward resolution while avoiding escalation when possible.
This role blends customer success, technical support and release coordination; you'll collaborate across Product, Engineering and SRE, spot patterns, use automation and LLMs to
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📌 Senior Customer Success & Tech Support Lead (Brisbane)
🏢 Fynd
📍 Brisbane
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