About the opportunity
We're seeking a Senior Quality Manager to take full quality ownership of manufacturing sites spanning NSW and Victoria, for an established manufacturer in the packaging sector. This is a newly structured opportunity for someone ready to bring focus and consistency to how quality is run across a multi-site operation.
Reports to:
National Operations Manager
Employment type:
Full-time, permanent
Travel:
Based in NSW, with travel to a Victorian site approximately one week every six to eight weeks, plus occasional customer site visits
About the role
You'll own the ISO ****, GMP and food safety/accreditation systems, supported by Quality Control Inspectors at each site and an experienced Quality Lead managing the Victorian site day to day. You'll be the senior point of escalation for quality issues that threaten high-volume production, requiring sharp root cause analysis and fast, practical decision-making - including occasional out-of-hours input when a production issue can't wait.
Key responsibilities
Lead ISO ****, GMP and food safety/accreditation compliance across all sites
Manage auditor relationships and lead external/internal audits with confidence
Lead investigations, root cause analysis and corrective actions on customer-facing issues
Partner closely with Plant Managers, Sales and the Continuous Improvement Manager
Visit customer sites as needed to investigate and resolve quality issues directly




Propose and implement improvements to quality team structure and standards
Respond to occasional back-shift escalations where production is at risk
About you
You're an engaging, outgoing quality leader who's comfortable out on the floor rather than behind a desk, and who takes ownership of problems without needing to be chased. You bring strong audit and compliance credentials alongside the resilience to manage a fast-moving, occasionally reactive manufacturing environment.
You will ideally have:
Solid quality leadership experience in a manufacturing environment - packaging experience beneficial but not essential
Solid ISO **** and audit management experience essential; food safety accreditation (ISO *****/FSSC *****) and GMP exposure highly desirable
Strong root cause analysis, corrective action and continuous improvement capability - Lean or structured problem-solving highly regarded
An engaging, confident communication style that influences site teams, customers and auditors alike
Proactive, self-starting approach - someone who takes ownership and only escalates when genuinely needed
Comfort balancing reactive firefighting with longer-term strategic quality objectives
Why this role
Multi-site scope with real influence across the quality function
Strong partnership with an experienced Continuous Improvement Manager
Collaborative culture - quality is owned jointly with operations, not siloed
High-visibility role with direct access to senior leadership
#J-*****-Ljbffr

📌 Quality Manager (Sydney)
🏢 Sharp & Carter
📍 Sydney