Customer & Marketing Support Coordinator
Contract
Job Status: Full Time
Join mlcoa in a varied national role combining marketing, events, digital content and customer support.
We're looking for an organised and proactive Customer & Marketing Support Coordinator to join our team on a full-time secondment.
Working closely with our customer-facing management team and the wider. Marketing Communications team, you'll help bring our marketing and customer engagement initiatives to life. From social media and digital campaigns to webinars, events and customer communications, no two days will look quite the same.
What you'll be doing
Creating, scheduling and coordinating marketing communications and campaigns
Managing mlcoa LinkedIn content and monitoring performance
Supporting website content and updates
Developing marketing collateral including flyers, presentations, brochures and infographics
Coordinating conferences, sponsorships and educational events
Supporting our national webinar program from promotion through to deliveryProducing EDM communications and other customer-facing content
Keeping marketing activities and calendars organised and on track
Working collaboratively with stakeholders across mlcoa and MedHealth




Providing responsive customer support and managing enquiries through the national inbox
What we're looking for
Previous experience in a similar marketing, communications or coordination role
Experience creating EDM communications using platforms such as HubSpot
Strong Microsoft skills, with Adobe experience highly regarded
A good eye for design and strong attention to detail
Excellent written and verbal communication skills
Robust organisation and prioritisation skills
A proactive, self-starting approach and ability to work with minimal supervision
Marketing qualifications and/or knowledge of IME or medico-legal services would be highly regarded
You are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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📌 Customer & Marketing Support Coordinator (Sydney)
🏢 SmartRecruiters
📍 Sydney