From $84,000 depending on experience + super
DermAesthetics is seeking an experienced and highly organised Practice Manager to take responsibility for the day-to‐day management and operational performance of our Subiaco practice. This is a hands‐on leadership position for an experienced manager who can lead a team, manage clinic operations, and maintain high standards of patient service and drive solid business performance. The successful candidate will work closely with the Medial Director and senior management team.
Key Responsibilities -
Oversee the daily operation of the practice. Manage staff, rosters and daily clinic coverage.
Lead, coach and support the clinic team. Set and monitor individual and team KPI's. Monitor staff performance, attendance and workplace conduct.
Conduct team meetings and performance reviews.
Assist with recruitment, onboarding and staff induction.
Identify staff training and development requirements.
Manage daily appointment flow and clinic utilisation. Monitor patient experience, feedback and complaints. Drive patient retention, rebooking and recall processes.
Monitor daily, weekly and monthly revenue and performance. Track clinic targets, KPI's and productivity. Assist with budgeting, forecasting and expense management.
Work with the Finance Manager regarding payroll, timesheets, and commissions. Manage clinic stock, inventory, and ordering. Coordinate regular stocktakes and investigate discrepancies. Liaise with suppliers and service providers.
Monitor clinic equipment, servicing, and maintenance. Ensure company policies and procedures are followed.
Maintain appropriate staff, operational,



and compliance records. Monitor workplace health and safety qualifications, training, and certifications to remain current. Ensure incidents and complaints are appropriately documented and escalated.
Maintain patient and business confidentiality.
Ensure clinic management and administrative systems are used correctly. Identify opportunities to improve operational efficiency and profitability.
Provide regular operational updates to senior management.
Your daily responsibilities will include:
Reviewing the appointment schedule and staffing requirements.
Ensuring the clinic is ready for the day's operations.
Managing staff attendance and coverage.
Monitoring patient flow and service standards. Monitoring cancellations, no-shows, and rebooking opportunities. Reviewing patient recall lists.
Reviewing daily revenue and performance against targets.
Checking stock levels and ordering requirements.
Supporting staff with operational issues.
Managing patient concerns where required.
Conducting team communication and performance follow-ups.
Reviewing operational and financial reports.
Ensuring the clinic maintains high standards of presentation, safety and compliance.
Starting salary from $84,000 + superannuation, depending on qualifications and experience.
Join an established and growing medical aesthetics business.
Professional and supportive working environment.
Career development and progression opportunities.
Ongoing leadership and professional development.
Opportunity to make a meaningful impact on the performance and development of the practice.
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📌 Practice Manager - Dermaesthetics (Perth)
🏢 DermAesthetics
📍 Perth