Support children's safety and wellbeing through trauma‐informed, family‐centred interventions that strengthen capacity and connection.
The Role
Join RESTORE Intensive Family Service as a Case Manager and work alongside families with children from unborn to 18 years who are navigating multiple and complex challenges. Using strengths-based and restorative approaches, you will deliver therapeutic case management and practical in-home support that builds parenting capacity, strengthens family functioning, repairs relationships and promotes child safety.
As each family's key worker, you will bring together a multidisciplinary response tailored to their needs. You will coordinate assessments, case planning and a range of therapeutic and practical interventions, partnering with the Department of Human Services (DHS), Department for Child Protection (DCP) and other professionals. Your work will include developing parenting skills, connecting families with community and culture, and advocating to address child safety risk factors.
At the heart of RESTORE is child-centred, family-focused practice. You will ensure children and families are heard, supported and actively involved, while providing culturally safe and inclusive assessment, planning and intervention. In doing so, you will help parents create and sustain physically, socially and emotionally safe homes for their children.
Key responsibilities
Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan




Utilise and support the use of the evidence‐based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families' relationships and connections to culture and community
Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally protected home environment for their children
Support the ongoing delivery of the Centacare's Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
Support the RESTORE IFS evaluation plan and recommendations
See attached position description for full details.
Essential
Social Work Degree or equivalent
Knowledge of Child Protection Legislation
Current Driver's Licence
Valid Department of Human Services (DHS) Working with Children Check
Desirable
Experience working with vulnerable families with complex needs
Case Management Experience
Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions
What's in it for you
SCHCADS Award **** Level 5, $***** per hour + super




Generous salary packaging to help increase your take home pay
Meal and entertainment card option available
Highly skilled multidisciplinary team
Experienced and supportive leadership
Ongoing training and development opportunities
Access to our Employee Assistance Program (EAP)
6 weeks parental leave for primary carer and 2 weeks for secondary carer
Health insurance discounts with Bupa
Who we are
Each year, we support more than 20,000 people across metropolitan and regional South Australia through a wide range of community services, guided by a strong ethical framework. We are committed to a client-focused approach, delivering effective and flexible support to people of all ages, backgrounds, abilities, cultures, religions, gender identities, and sexual orientations.
Centacare is a Child Safe, Quality Accredited Organisation and a registered NDIS provider. We value individuality and embrace diversity, working in consultation and collaboration while upholding integrity and professionalism in everything we do.
We are dedicated to fostering a respectful and inclusive workplace, free from harassment and discrimination. Our commitment to equal opportunity reflects our mission, vision, and values—and we believe that our positive culture leads to better outcomes for our clients.
To learn more about us, explore our Who we are page and our organisational video.
Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.
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📌 Case Manager (Restore Intensive Family Services) (Brisbane)
🏢 Centacare Catholic Family Services
📍 Brisbane