HCL Technologies Limited is seeking a Subject Matter Expert in Support and Operations to ensure timely resolution of escalations and incidents, leveraging AWS, Terraform, and cloud infrastructure management. The role emphasizes collaboration with stakeholders, documentation, and knowledge sharing to elevate service quality.
Responsibilities include mentoring the team, validating change plans, capacity planning, stakeholder meetings, and delivering data-driven insights to enhance operational
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📌 Iaas Aws & Terraform Sme - Escalations & Ops Lead (Sydney)
🏢 HCL Technologies
📍 Sydney
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