Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at
Knox
in a
full-time
(Mon-Fri)capacity.
The role will also require rotation through our Boronia site and other nearby clinics.
As a medical receptionist you will be responsible for
Managing all phone enquiries in a timely, qualified and confidential manner
Front of house reception / greeting patients upon arrival
Schedule appointments for patients and referrers
Issue patient invoices/receipts and process Medicare rebates as required
Enter and update patient registration details
Ensure the reception and waiting area is clean and presentable at all times
This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.
About You
Customer Focus: Experience in a customer-facing role is a plus!
Willingness to Learn: Ready to dive into medical imaging terminology.
Tech Savvy: Advanced computer and keyboard skills are a must.
Service Excellence: Deliver exceptional customer service every time.
People Skills: Show care, compassion, and empathy to our patients.
Problem-Solving: Optimise appointment slots with your analytical skills.
Time Management: Stay organized and meet team KPI's.
Positive Attitude:



A "can-do" attitude that builds rapport with patients, staff, and professionals easily.
We Can Offer
Career pathways through training, mentorship, and advancement opportunities
Exclusive access to MRI and Sonography traineeships
A supportive, team-focused culture where your voice is valued
Work-life balance with predictable hours and no shift work required
Staff Recognition & Awards – We celebrate your success
Corporate Perks & Discounts + Health and wellness benefits
Fitness Passport Access – 1,000+ gyms nationwide
Discounted Private Health Insurance
Novated leasing and salary sacrifice
Paid Parental Leave – Because family comes first
Flexible and supportive working arrangements
Why Join Us
Capital Radiology is part of IDX - you'll enjoy the support, stability, and opportunities that come with being part of one of Australia and New Zealand's largest radiology providers, while working in a welcoming, community-focused local clinic.
As part of Victoria's largest radiology network, with over 60 clinics, we combine the knowledge and expertise of more than 1,000 Victorian staff working across our Lake Imaging, Capital Radiology, Imaging @ Olympic Park, Direct Radiology, and Future Medical Imaging Group brands.
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