Kobe P/L is a dynamic organisation committed to delivering excellence through efficient operations and outstanding customer service. We pride ourselves on building a workplace culture that values professionalism, collaboration, and continuous improvement. Our team is dedicated to supporting our clients with responsive, high-quality service that drives business success.
About the role
We are seeking a Service Administrator to join Kobe P/L on a full-time basis, located in Murarrie QLD ****. This is a key position within our client and service administration function, where you will play a vital role in supporting our service delivery operations. As Service Administrator, you will be the backbone of our administrative processes, ensuring smooth communication between our clients, internal teams, and management. This role is essential to maintaining client satisfaction and operational efficiency across the organisation.
What you'll be doing
Managing client enquiries and service requests with professionalism and attention to detail
Processing and coordinating service jobs, ensuring accuracy and timely completion
Maintaining comprehensive client records and databases, keeping information current and organised
Scheduling appointments and coordinating logistics for service delivery
Liaising between clients, field teams, and internal departments to ensure seamless communication
Preparing documentation, invoices, and reports as required for billing and administrative purposes
Providing administrative support to the service and projects team, including lead management and follow-up coordination




Handling telephone and email communications in a professional and courteous manner
Supporting the resolution of client issues and escalating concerns to management where appropriate
What we're looking for
Proven experience in an administrative or customer service role, preferably in a service-focused environment
Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
Experience with simPRO job management system
Excellent written and verbal communication skills with the ability to interact professionally with clients and colleagues
Attention to detail and accuracy in data entry and record-keeping
Ability to work independently and take initiative whilst also being a collaborative team player
Problem-solving skills and a proactive approach to identifying solutions
Customer service excellence with a genuine commitment to meeting client needs
Flexibility and adaptability in a fast-paced work environment
What we offer
At Kobe P/L, we believe in supporting our employees to thrive both professionally and personally. We offer competitive remuneration and a range of advantages designed to enhance your working experience. We provide ongoing training and professional development opportunities to help you grow within your role and advance your career. Our workplace culture emphasises collaboration, respect, and open communication. We are committed to maintaining a healthy work-life balance and providing a supportive environment where all team members feel valued. We encourage applications from candidates of all backgrounds and are committed to creating an inclusive workplace.
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📌 Service Administrator (Brisbane)
🏢 Kobe P/L
📍 Brisbane