We are seeking an experienced and highly motivated
Onsite Account Manager
to join our team and manage a key client account at the
Coles Kewdale Distribution Centre
.
This is a
Monday–Friday PM shift
role, suited to someone who thrives in a fast-paced, high-volume environment and has a strong understanding of workforce management, logistics, warehousing or labour hire.
As the primary onsite point of contact, you will build strong relationships with both our employees and the Coles site team, ensuring the workforce is well managed, supported and operating safely and efficiently.
Key Responsibilities
Manage the day-to-day onsite workforce and client relationship
Act as the key point of contact for Coles site management and operational stakeholders
Coordinate daily staffing requirements, rosters and workforce coverage
Monitor attendance, punctuality, performance and employee engagement
Manage employee issues and resolve workplace matters professionally and promptly
Support recruitment, onboarding and induction of new employees
Ensure all employees meet site, safety and compliance requirements
Monitor workforce KPIs and provide regular reporting to management
Work closely with recruitment and operations teams to ensure labour requirements are met
Identify opportunities to improve workforce performance, retention and service delivery




Maintain a strong focus on WHS, compliance and continuous improvement
About You
To be successful in this role, you will have:
Proven experience in an
Onsite Account Manager, Workforce Manager, Site Manager, Recruitment Consultant or similar role
Experience managing a high-volume workforce, ideally within
warehousing, logistics, transport or labour hire
Strong client relationship and stakeholder management skills
Excellent communication and interpersonal skills
The ability to confidently manage challenging situations and resolve issues
Strong organisational skills and attention to detail
A proactive, solutions-focused approach
The ability to work independently while being part of a broader operations team
A strong understanding of workplace health and safety and compliance requirements
Previous experience working onsite at a major distribution centre will be highly regarded
Availability to work
Monday to Friday on the PM shift
Why Join Us?
This is an excellent chance to take ownership of a key client account and make a genuine impact on workforce performance and service delivery.
You will be supported by an experienced management and recruitment team while having the autonomy to build strong relationships onsite and drive results.
#J-*****-Ljbffr

📌 Onsite Account Manager – Coles Kewdale Dc (Western Australia)
🏢 Labourforce AUS
📍 Western Australia