Water Corporation is seeking a highly motivated Customer & Strategic Insight Manager to advance the customer experience across the organisation. You will lead enterprise-wide customer insights, shape customer culture and optimise processes while balancing community trust and reputation.
The role drives human-centred design thinking and continuous optimisation, partnering with stakeholders to deliver strategic outcomes and cross-functional collaboration across touchpoints.
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📌 Senior Customer Insight & Experience Leader (Gladstone Central)
🏢 Water
📍 Gladstone Central
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