Operations Planning and Continuous Improvement Manager
About the Business
We are proud to be exclusively engaged by a large-scale, well-established logistics business to recruit an Operations Planning and Continuous Improvement Manager into a pivotal leadership role at their Melbourne west site. This is a business driving best-in-class logistics operations across a multi-site portfolio, with outstanding leadership, a strong track record of developing and promoting its people, and a collaborative culture that backs its leaders to succeed.
About the Role
This is a high-visibility, high-impact role created to bring structure, strategy, and discipline to workforce planning across a large and complex operation. You will own the end-to-end workforce and labour planning strategy, drive operational efficiency, and ensure the right people are in the right place at the right time to meet customer and business demands. You will work alongside genuine industry leaders, have strong support around you, and be given the platform to take the business on a journey.
This role has been created with a explicit growth path in mind.



Deliver at site level and the remit can broaden to a regional view, with scope to grow into a senior planning leadership role across the network.
Key Responsibilities
Lead the end-to-end workforce and labour planning strategy across a large-scale operation
Optimise staffing levels in line with operational and customer needs
Own the agency labour relationship, including an active RFP process currently underway
Monitor cost, performance, and productivity, adjusting plans as required
Collaborate with Operations, HR, Transport, and agency partners on hiring forecasts
Drive continuous improvement across absence, turnover, and direct labour cost
Consolidate planning and reporting into one hub ahead of an upcoming payroll system change
Deliver weekly, monthly, and year-on-year reporting on labour cost and variance
Act as a key change leader during organisational transformation
Develop, coach, and inspire a high-performing planning team
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📌 Operations Planning And Continuous Improvement Manager (Melbourne)
🏢 Sharp & Carter
📍 Melbourne