City FM Australia is seeking a proactive Team Leader to guide a diverse contact centre team. You will mentor staff, drive performance, and manage rostering while ensuring KPI targets are achieved in a rapid-paced, 24/7 environment.
This permanent role in Melbourne offers hybrid work with two days from home each week after an in-office training period, plus opportunities for career progression and access to our learning and development program.
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📌 Hybrid Team Lead – Critical Incident Desk (Melbourne)
🏢 City Facilities Management
📍 Melbourne
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