We're looking for a warm, energetic and organised Office Administrator to be the welcoming face of our office and keep everything running smoothly behind the scenes. This position is an in person entry level role that requires five days in our Cremorne Office.
Reporting to the Executive Assistant to the CEO, you'll be the first point of contact for visitors and the go-to person for office enquiries. You'll work with almost every team in the business. As well as helping to run the office day to day, you'll get hands‐on experience supporting our teams, a great opportunity to build your skills and grow your career.
What you'll do
Welcome every visitor: manage office access, sign guests in, offer refreshments and connect them with their host
Answer and direct calls and general enquiries
Manage boardroom bookings and prepare rooms for meetings, including catering and basic AV setup
Order office supplies, refreshments and catering, and coordinate maintenance and suppliers
Keep the kitchen, breakout and office areas clean and stocked, including stacking and emptying the dishwasher
Manage incoming and outgoing mail, packages and couriers
Support HR with onboarding, including preparing induction packs for new starters
Help the Culture Committee plan and run team events
Provide administrative support across the business and to senior managers
What you'll bring
A confident and qualified manner with strong written and verbal communication skills
Highly organiser, with the ability to prioritise and multitask during busy periods
Strong attention to detail
Confident using Microsoft 365, particularly Outlook, Word, Excel and Teams
Nice to have
Previous experience in a customer service, reception or administrative role




Experience coordinating events, catering or suppliers
Current first aid certificate or fire warden training, or willingness to obtain
About you
Warm, welcoming and passionate about customer service
Proactive, shows initiative and is keen to learn
Collaborative team player who can also work autonomously
Calm and solution-focused when handling queries or competing requests
Don't tick every box? If this role excites you, we'd still love to hear from you.
What's in it for you
Training and development opportunities
Up-to-date office in Richmond, close to public transport
About Access4
Founded in ****, Access4 is a fast-growing Australian technology company. Our platform, SASBOSS®, helps service providers sell, set up and bill cloud phone and communication services for their business customers. Our purpose is simple: empowering businesses to deliver a world that works from anywhere.
Who you'll be working with
You'll work closely with our EA to the Managing Director and alongside a collaborative team of 130+ people across Sales, Support, Finance, HR and Product. Here's what we value:
Fun and respectful:
we love what we do and respect each other
Customer first, partner success:
we value feedback and deliver the best partner experience
Trusted experts:
we're empowered to be the best and share our knowledge
Collaborate to innovate:
innovation is in our DNA, and we work better together
Access4 is an equal opportunity employer. We welcome applicants of all backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and people of all genders, ages and cultures. If you need any adjustments during the recruitment process, please let us know.
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📌 Office Assistant (Melbourne)
🏢 Access4
📍 Melbourne