Some roles keep you behind the scenes, this one puts you right in the middle of the action. From managing import shipments to being the go-to contact for customers, you'll have a role that combines hands‐on operations with plenty of customer interaction.
Based near Thomastown, our client is one of the fast‐growing Australian‐owned forwarders that's built on 20+ years of industry experience, along with international footprints in across the Asia‐Pacific and US markets. If you're looking to take your import experience into a business that offers beyond traditional freight forwarding services, this could be an chance worth a closer look.
Why Consider?
$70k - $85k + super
Be part of a fast-growing team with genuine career progression opportunities
Gain exposure to a growing e‐commerce freight niche with strong long‐term demand
Broaden your experience beyond traditional freight forwarding services
Family‐oriented culture; Join a business with a proven track record of stability and consistent growth
Key Responsibilities
Manage imports air and sea operations, including customs and quarantine documentation.
Handle both national and international client enquiries, feedback and complaints.
Coordinate import shipment movements and cargo delivery.
Lodge outturn reports through automated systems and e‐commerce platforms.
Liaise with carriers, agents, and custom brokers.
What We're Looking For
1+ year experience in freight forwarding / customer service / e‐commerce logistics
EDI Experience
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