$***** - $***** per hour + super | Casual
Join a friendly park team and help create a welcoming experience for our residents and guests
Enjoy casual flexibility with varied work across bookings, administration and guest services
Are you organised, personable and confident juggling a busy front office? We're looking for a Casual Administration Officer to join our team at our Benalla independent living and holiday park community. Working closely with the Park Manager, you'll play an important role in delivering smooth, seamless services for both residents and guests, from bookings and records to events and everyday communication.
Why Eureka?
Eureka Villages is one of Australia's leading providers of affordable community living. We create welcoming communities where residents can feel at home, connected and supported. Our values guide how we work every day. We Put People First, Embrace the Challenge, Commit and Follow-Up, Act with Purpose and Build Belonging.
What's the role?
Reporting to the Park Manager and working closely with onsite staff, contractors and our Support Office, you'll help keep the park office running smoothly and efficiently. Your responsibilities will include:
Assisting the Park Manager with daily administration, including inbox management, scheduling and correspondence
Handling holiday guest bookings, reservations, check-ins and check-outs
Maintaining accurate resident and village records through timely, accurate data entry
Preparing documentation for our Support Office, including leasing and sales paperwork
Helping plan and promote village events and activities
Managing office supplies, mail and deliveries, and keeping the front office organised and welcoming
Following WHS procedures and supporting emergency response plans
Engaging warmly and professionally with residents, guests and their families
What's in it for you?




$***** - $***** per hour + super, aligned to Hospitality Award
Casual flexibility to suit your lifestyle
A supportive, close-knit park team who value your contribution
On-the-job training and support to build your skills
Varied work that blends administration with front-facing guest services
Opportunity to pick up additional shifts as they become available
What's it like working for Eureka?
Our Administration Officers are the friendly face of the park and a key support to the Park Manager. No two days are the same. One moment you might be checking in holiday guests, and the next you could be updating resident records or helping organise a community event. It's a busy, diverse role, and it's also about the small things that make a difference, like a warm welcome at the front desk or a resident query handled with care.
Is this role right for you?
We'd love to hear from you if you:
Have previous experience in an administrative or reception role, ideally within a holiday park, tourist park, motel or residential village
Have experience with a Property Management System, with RMS Cloud 9+ highly regarded
Are highly proficient in Microsoft Office (Word, Excel, Outlook) with accurate data entry skills
Are confident working independently with minimal supervision, as well as part of a team
Communicate clearly and warmly, both in writing and in person
Handle sensitive information with tact and discretion
Hold a Certificate III in Business Administration or equivalent experience (preferred)
Can offer flexible availability to suit a casual roster
Eureka is committed to creating an inclusive workplace where everyone feels respected, supported and able to contribute.
All successful applicants will be required to complete relevant pre-employment checks, including a National Police History Check, and provide evidence of their right to work in Australia.
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📌 Administration Officer - Benalla (Victoria)
🏢 Eureka Group Holdings
📍 Victoria