Accounts Receivable Officer (Aged Care Services on Proda)
We're seeking an experienced Accounts Receivable Officer with aged care industry knowledge to manage our billing, claiming on PRODA and collections. You'll make sure every service delivered is accurately invoiced, claimed and paid on time across Support at Home funding.
This is a hybrid role: you'll split your time between our Sydney office and working from home, with on-site days set in agreement with the team (e.g. 1-2 days per week for collaboration, reconciliations and handover with the coordination team).
Key responsibilities
Prepare and lodge claims and invoices for Support at Home services in line with approved budgets, service types and program rules
Calculate and invoice client contributions under Support at Home
Monitor client funding balances and reconcile services delivered against funding and claims
Manage the accounts receivable cycle: invoicing, receipts, payment allocation, debtor follow-up
Reconcile payments received from government and funding bodies
Work closely with the coordination team to resolve billing queries, shortfalls and service-record discrepancies
Maintain accurate, confidential financial and client records, in line with privacy requirements when working remotely
Communicate clearly and professionally with clients and families
About you
Proven experience in accounts receivable or billing, ideally in aged care,



disability or community services
Working knowledge of Support at Home (or Home Care Packages) funding and claiming, or the ability to learn quickly
Proficiency in accounting software (Xero) and intermediate to advanced Excel
Strong attention to detail, with good reconciliation and data-entry accuracy
Excellent organisation and time management, and the self-discipline to work independently from home
A reliable internet connection and a private, secure home workspace
Ability to attend our Sydney office on agreed days
Current Police Check, NDIS Worker Screening Check (or willingness to obtain), and right to work in Australia
About us
2C Care Services is a registered NDIS and Aged Care provider that has grown rapidly over the last three years. We deliver person-centred support to participants, older Australians and their families, and we're looking for a finance professional to strengthen our growing back-office team.
Hybrid working arrangement with flexible part time hours, balancing Sydney office collaboration and work-from-home days
Scope to increase hours as we grow
Salary-packaging options (as eligible)
A supportive team, training and a clear path to grow with the business
Meaningful work that directly supports older Australians and people with disability
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📌 Accounts Receivable Officer (Aged Care Services On Proda) (Sydney)
🏢 2C Care Service
📍 Sydney