Connected Well is a medical support services organisation, supporting General Practice (primary health care) in Canowindra. Our main client is a popular rural GP who delivers pro-active, carefully-planned care of patients with chronic conditions. From November ****, we will be working towards supporting a new acute-only clinic that complements our GP's focus on chronic care.
We are a small team looking for an additional staff member to share reception and patient-journey tasks. We are happy to provide full training to the right person. We are looking for an individual who is enthusiastic, friendly, reliable, organised and willing to learn.
It is a full-time position based on a fortnightly roster, with an immediate start. We are open to offering a permanent part-time position for the right candidate.
Experience with computers and fluent typing
Highly Regarded
Experience of working remotely as part of a team using instant messaging and email
Medical reception experience highly regarded but not essential
CPR Certificate (or willingness to obtain)
Qualifications & experience
Proven ability to problem-solve and multitask, with great organisational skills
Ability to quickly grasp new concepts and retain information
Ability to confidently work autonomously but cooperatively




Willing to try new ways of doing things in the pursuit of better outcomes
Able to engage the public in a bright, friendly manner
Tasks & responsibilities
Negotiate with patients on behalf of the GP
Manage patient interactions and expectations
Reception on clinic days
Phone reception sessions
Manage incoming and outgoing communications
Be responsible for engaging with the 'journey' of a sub-set of patients, including recalls and reminders
Liaise with the practices of other Health Professionals and other medical industry organisations
Learn the sections of the Medical Advantages Schedule which apply to General Practice
Pre & post clinic setup & pack up on clinic days
You will be paid as a Support Services Level 2 under the Health Professionals and Support Services Award [MA******] with the view of moving to a Level 3 after a 3-month probation period has been completed. *Experienced applicants may be offered a higher starting level
Supportive team
Get exposure to cutting-edge model of patient care
Work with people who care about what they do and are finding ways to improve
Restrictions
This position is not open to people who are connected to our patient population by long-term family and social ties.
Applications close Thursday 22nd October ****.
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📌 Medical Support Clerk (Primary Care) (New South Wales)
🏢 Connected Well P/L
📍 New South Wales