The City of Greater Geelong is seeking a casual Customer Service Officer to join three service centres and the call centre. You will be the first point of contact, delivering prompt, professional service across phone, face-to-face and online channels.
You will handle enquiries, learn Tier 0 online options, assist with initial inquiries, and refer to Tier 2 as needed. Flexible schedule and shifts are available, with potential for extra work to support demand.
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📌 Casual Customer Experience Specialist (Geelong)
🏢 City of Greater Geelong
📍 Geelong
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