Data Entry Clerk / Data Entry Coordinator (Monitoring Centre)
**** Smithfield West JD Security
Posted 4 days ago
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Job Description
JD Security is a national leader in Electronic Security, delivering advanced CCTV, Access Control, Alarm and Monitoring solutions across Australia and New Zealand.
Due to continued growth, we are seeking a motivated and detail-oriented
Data Entry Coordinator
to join our Head Office team based in Wetherill Park.
As a key member of our administration team, you will play an important role in supporting our operations through accurate data processing, system updates and general administrative support.
Position Description:
Manage and maintain customer and dealer account data within the JD Monitoring Centre.
Process new account activations, amendments and cancellations.
Ensure all data is accurate, complete and compliant with company procedures.
Liaise with internal departments and dealers to confirm required information.
Generate daily reports, maintain registers and assist with administrative support tasks.
Monitor email inbox and respond to data-related enquiries in a timely manner.
Job Requirements:
Minimum of 3+ years Data Entry and Customer Service experience within a similar position (Security / Monitoring Centre experience highly regarded)
NSW Security License – Class 1E (Essential however can be obtained on commencement)
High level of attention to detail with a strong focus on accuracy and quality assurance.
Confident communicator with well-developed verbal and written communication skills.
Solid computer literacy with demonstrated experience in Microsoft Office 365 and the ability to quickly learn, and adapt to new software systems
Experienced in managing challenging customer interactions with professionalism, empathy and a solutions-focused approach.
Highly regarded to have exposure to platforms including BOLD, GoCanvas, IMMIX, Permaconn Atlas, Multipath or DirectWireless
What JD Security can offer in return!
Permanent Full Time Position
– 40 hours per week – Monday to Friday between the hours of 10am to 6:30pm or 10:30am to 7:00pm
Head Office Location –
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