BECOME AN ASSISTANT VENUE MANAGER AT IPLAY EASTERN CREEK QUARTER
At iPlay, we don't just run venues, we create
Moments that Matter
. From the first smile at the door to the final high-five at redemption, our mission is to turn every visit into a story guests can't wait to share.
We're a high-energy mix of arcade thrills, bowling strikes and next-level attractions, powered by passionate leaders and crews who live and breathe excitement, service and teamwork.
With
iPlay Eastern Creek Quarter
, featuring state-of-the-art arcades and attractions, we're looking for an energetic and people-focused
Assistant Venue Manager
to join the team and help bring the venue to life.
If you're ready to step up, take ownership and grow your leadership career in the entertainment industry, this is your opportunity to
Lead the Energy
with one of Australia's fastest-growing entertainment businesses.
The Role
As Assistant Venue Manager, you'll work closely with the Venue Manager to keep the venue running at its best. You'll be hands‐on, visible and actively involved in leading the team, delivering exceptional guest experiences and driving solid operational performance.
You'll help create an atmosphere where:
The games are buzzing
The lanes are rocking
The guests are smiling
The team is performing at its best
You'll play a key role across the full Guest Journey, from Arrival to Farewell, helping ensure every guest leaves with a reason to come back.
What You'll Do
Support the Venue Manager with the day‐to‐day operation of the venue
Lead, motivate and support the team across busy trading periods
Deliver exceptional customer service and create memorable guest experiences
Assist with team training,



development and performance
Help manage rosters, breaks and daily team deployment
Support stock control, ordering, cash handling and venue administration
Assist with opening and closing procedures and shift leadership
Monitor venue presentation, cleanliness, safety and compliance
Resolve guest concerns quickly and professionally
Help drive sales, performance and operational standards
Step up and take charge of the venue when the Venue Manager is unavailable
Bring energy, accountability and teamwork to every shift
About You
You're a confident, hands‐on leader who loves working with people and thrives in a fast‐paced environment.
You bring:
Previous leadership or supervisory experience in hospitality, entertainment, retail or a similar customer‐focused environment
A hands‐on leadership style and the confidence to lead from the floor
Strong communication and people skills
The ability to stay calm and make decisions under pressure
A positive, energetic attitude and a willingness to get stuck in
Solid organisation and time management skills
The ability to coach, motivate and develop team members
Flexibility to work across days, nights, weekends and public holidays
RSA, RMLV or Food Safety Supervisor certification is advantageous
Why Join iPlay?
Competitive salary and opportunities for progression
Join a fast‐growing Australian entertainment business
Clear career pathways into Venue Manager and senior leadership roles
Be part of a high‐energy, supportive team
Develop your leadership skills across arcade, bowling and attractions
A culture where your energy, ideas and effort are noticed and valued
Lead the Energy and help create Moments that Matter every day
#J-*****-Ljbffr

📌 Assistant Venue Manager (Sydney)
🏢 iPlay
📍 Sydney