Prestige Consulting Services Pty Ltd is seeking a capable IT support professional to handle first-line issues in a dynamic environment in Sydney. You will respond to tickets via phone, email or chat, diagnose common hardware and software problems, and guide users through fixes with transparent, jargon-free instructions.
You will also escalate more complex faults to specialized teams while keeping thorough records to ensure traceable histories and timely resolutions.
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📌 It Helpdesk Specialist - First-Line Support (Sydney)
🏢 Prestige Consulting Services
📍 Sydney
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