Cherchez-vous à faire une différence dans la vie d'un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu'organisation nous sommes unis par notre responsabilité d'œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd'hui!# **Ce que vous ferez**# **The opportunity** Join HR Shared Services in a key operational role supporting Australia and New Zealand for the World Courier and GCS businesses. As an in-country specialist, you will resolve country-specific HR questions and issues, apply local knowledge to HR processes, and help strengthen service quality across Cencora companies in the region.You will also have access to a local HR leader for support with country-specific matters.**What you will do** * Respond to and resolve country-specific queries escalated by the HRSC Tier 1 team.* Build and maintain strong expertise in local HR policies, processes and practices across Cencora companies in Australia and New Zealand.* Act as a key contact for local-language requirements in HR processes, where needed.* Complete Workday tasks that require specific local or country knowledge.* Identify recurring issues and recommend solutions that improve the employee and customer service experience.* Deliver work within agreed response and resolution service-level agreements (SLAs).* Act on relevant survey feedback and translate insights into practical service improvements.* Partner with Operational Excellence and Training teams to identify and implement improvements.**Country-specific responsibilities** * Policy and legislative updates: Partner with the Knowledge team to keep country policies current and compliant.* Reporting: Support country-specific reporting requirements.* Audits: Support internal and external audits and complete regular required audits to help keep data accurate and up to date.* Projects: Support in-country HR projects, as required.* HRBP partnership: Provide operational support to HR Business Partners on ongoing projects,



as needed.* undefined**What you bring** * A demonstrated ability to model behaviors that reflect the organization's core values.* Excellent written and verbal communication, together with solid customer service skills.* Strong process & policy expertise in Australia & New Zealand* The ability to work effectively with internal and external customers at all levels and build productive working relationships.* Strong organization, prioritization and follow-through across multiple tasks.* The ability to work independently, apply sound judgement and escalate concerns or risks appropriately.* A high level of discretion and confidentiality when handling sensitive employee information.* An analytical, solutions-focused approach to resolving escalated country-specific issues.* A continuous improvement mindset focused on service and process quality.* Fluency in the local language and a good working level of English.**Experience that would be an advantage** Experience using Workday and ServiceNow. Experience working in a shared services centre or a global company. .Bachelor's degree in human resources, business administration, psychology, public administration, or a related field, or equivalent experience required. 2+ years of experience in HR shared services, HR operations, employee services, payroll, benefits administration, HRIS, or a related field required. Certification in human resources or human capital management preferred.**Ce qu'Cencora offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.Temps Plein
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📌 Specialist, Hr Shared Services (Hrss) (Melbourne)
🏢 Mwi Animal Health
📍 Melbourne