Are you a motivated and organised individual looking to join a friendly and professional team in the heart of Bangalow? We are a well-established Mortgage Brokerage seeking an Customer Care Manager to support our growing office.
About the Role:
This diverse role will see you as the first point of contact for our clients and provide essential support to our team. Your responsibilities will include:
General administration and office support
Accurate and timely data entry
Managing inbound and outbound calls and email enquiries
Assisting with client correspondence and document preparation
Supporting the team with other ad hoc duties as required
Calling our Lenders and Business partners
What We're Looking For:
Previous experience in an administration role
Strong attention to detail and organisational skills
Confident computer skills and ability to quickly learn recent systems




Friendly, professional communication style
Ability to work independently and within a small team
Skilled in Excel
Desirable (but not essential):
Mortgage Brokerage or Banking history
If you are reliable, IT-savvy, and ready to grow your career in a professional setting, we'd love to hear from you.
Apply below with your resume and a brief cover letter telling us a little about yourself and why you're a great fit for this role.
Mortgage Broker Northern Rivers
94 Byron St
Bangalow
NSW ****
Crunch Finance Pty Ltd is a Credit Representative of
Delta Investment Corp Pty Ltd
ACN
**********
Australian Credit Licence
******
#J-*****-Ljbffr

📌 Customer Care Manager (New South Wales)
🏢 Crunch Finance
📍 New South Wales