Virtuelle Group is a leading MSP/MSSP delivering Managed ICT and Cyber Security services across APAC and the U.S. region.
We are seeking a Service Delivery Manager to lead delivery excellence, ensure SLA adherence and drive continuous quality improvements for our clients. You will manage delivery reporting, act as the primary escalation point for incidents, and champion client care initiatives while maintaining proactive communication with customers.
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📌 Client-Centric Service Delivery Leader (Sydney)
🏢 Virtuelle Group
📍 Sydney
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