Reception/Administration (PHYSIO / Allied Health) BENOWA/SOUTHPORT CLINICS
Immediate Start
We are seeking expressions of interest from professional, reliable and customer oriented people to join our front desk and administration team on a permanent basis at our Benowa and Southport Clinics.
Our Benowa and Southport Clinics are modern healthcare practices located in busy Medical Precincts. We work alongside some of the Gold Coast's most experienced surgeons providing allied health services to a wide range of medical specialists. We also have clinics in Nerang and Pimpama.
The working environment is a friendly, interactive and a busy atmosphere, with flexibility of work day hours. We are looking for long term team members who are looking for a stable and secure employment opportunity. Initial Training will take place predominately at our Benowa location and then future location will be primarily at Benowa.
Skills Required:
Excellent verbal and written communication
Critical attention to detail.
Ability to prioritise patient care while working calmly in a busy and challenging environment
Strong qualified communication skills
Good computer skills with Microsoft Office packages
Proven experience working in a team
Ability to manage time and prioritise workload
Thrive in a busy working environment
Australian working rights
Other Selection Criteria:
You should have the flexibility to work across a five day roster Monday to Friday, 8am to 6 pm
Previous experience within a reception or customer service environment is essential
Applicants with medical or allied health experience will be prioritised
Current or willing to obtain:
Working with Children Check
Some Duties Include:
Greeting clients at reception and engaging in friendly conversation
Assisting other staff in developing rapport with clients
Managing incoming telephone calls
Scheduling and organising patient appointments
Processing patient information and accounts on windows based software (Pracsuite)
Processing payments through EFTPOS and HICAPS systems
Liaising with Insurers and Government departments such as Medicare, Workcover & DVA
Processing emails and mail
General office tasks including using Microsoft Word and Excel
Aligning office practices to current health notices including COVID
Your application will include the following questions:
Do you have experience in administration?
How many years' experience do you have as an Administration Role?
Which of the following medical practice management software do you have experience with?
Do you have customer service experience?
Do you have a current Police Check (National Police Certificate) for employment?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your right to work in Australia?
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📌 Allied Health Receptionist / Administration (Gold Coast)
🏢 Physio Next Door
📍 Gold Coast
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